Energy Recruiters has been engaged to support our Client in their search for a Branch Manager. In this role, you will be responsible for sales growth, retention of customers, customer satisfaction, profitability, operational controls, health and safety performance as well as regulatory compliance. The function of this position is to successfully achieve the financial goals and objectives of the entire Branch Location.
Compensation
Based on Experience, Comprehensive Benefits
Responsibilities
Hire, train, and manage a team of direct reports including but limited to office support, warehouse staff and drivers.
Assign and monitor clerical and administrative responsibilities and tasks among office staff. Allocate available resources to enable successful task performance. Co-ordinate office staff activities to ensure maximum efficiency.
Assign or delegate responsibilities to employees within department. Evaluate and manage staff performance. Coach, mentor and discipline staff. Manage internal staff relations.
Design and implement office policies and procedures. Oversee adherence to office policies and procedures. Analyze and monitor internal processes. Implement procedural and policy changes to improve operational efficiencies.
Work with Regional Branch Manager regarding the budget and financial planform the department. Prepare forecasting of budgets annually to set goals and expectations.
Promote products and maintain the coordination with sales personnel. Develop, implement and review goals nonincreasing sales, growth and profitability. Provide leadership and vision to the organization by assisting with the development of long range and annual plans, and with the evaluation and reporting of progress on plans.
Determine margins for products to capitalize profitability
Collaborate with suppliers to ensure all allocations are met and request additional product if needed.
In the event of a fuel shortage and a blanket driver exemption notification is provided by the state to exceed the daily hours, the Branch Manager would coordinate with Marketing Manager and Dispatchers to disseminate deliveries to drivers to meet customer needs and communicates with management and the HSE to ensure driver safety
Maintain and uphold customer relationships to maximize profitability. Resolve customer’s complaints and inquiries.
Assign and monitor lubricant activity by working with the Warehouse Managers for local customer base. Allocate available resources to enable successful task performance.
Meet with existing customer to evaluate satisfaction and determine future needs.
Identify potential customers and initiate meetings to promote products and services. Assist to identify, develop, and evaluate marketing strategy, based on knowledge of organizational objectives, market characteristics, and cost and markup factors.
Communicate and enforce all safety and security issues. Report and process all employee and/or customer incidents or unsafe acts in accordance with policy and procedure.
Manager must demonstrate and promote safe work and risk management practices. Communicate and enforce all safety and security issues. Report and process all employee and/or customer incidents or unsafe acts
Requirements
Bachelor’s Degree in Business related field OR High School Diploma paired with 5 or more years of experience in business management or related field
Minimum of five years of experience in business management, personnel leadership, planning, and financial oversight
Proven skills in business and financial management
Excellent verbal and written communication skills
Proven ability to cope with conflict, stress and crisis situations
Knowledge of Microsoft Office
Strong analytical skills and the ability to recognize opportunities to improve the business results and/or profitability
Record of success driving an efficient and profitable department
Proven ability to understand the needs of business accounts and converting those needs into sales
Experience in designing and managing expected operating budgets
Contact
Chris Werner at chrisw@er-inc.com or 678-795-9267